Challenge
Atlantic Freight runs a six-truck I-95 dry-van operation between Baltimore and Boston. Dispatch is two planners covering thirteen active shipments a day on the corridor. A forecast three-day winter-storm event in January 2026 was projected to close the corridor twice, and the planners expected to spend most of those three days on the phone re-routing loads and renegotiating carrier rates — work that had overflowed into the following week on two prior storms. They wanted a way to absorb the storm without paying that overflow cost again.
Approach
Atlantic Freight onboarded FlowSync on the impacted lane twelve hours before the first NWS closure window. The GPS pings and carrier API stream from the six trucks were already inside FlowSync’s detection rails; the weather feed keyed off the active NWS polygon, so the first disruption alert fired within minutes of the corridor going red. Five reroute recommendations came through during the storm, each one scored against an alternate that hugged I-81 inland. The two planners approved four of them from the dashboard and overrode the fifth with a reason — that override fed back into the engine for the next storm window two days later.
Outcome
Across the seventy-two-hour shutdown, Atlantic Freight dispatched all thirteen shipments without a single missed pickup window. Dispatch hours on the impacted lane dropped from a baseline of forty-six hours per major-storm event to seventeen hours — a 63% reduction. Both planners took the same two storm-paydays home they would have normally, and FlowSync ran on the corridor unchanged through the rest of Q1. The team kept the engine on the lane after the storm because the second storm window, two months later, surfaced one fewer reroute and the override rate dropped to zero.
“We took the same two storm paydays home we would have taken without FlowSync, but we got our nights and weekends back. The second storm window we just approved the reroutes and went to lunch.”
VP Logistics, Atlantic Freight
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